Dear Friends, Clients and Followers of Paintsmiths
As South Africans, we have all seen and survived many challenges and we believe that this too shall pass. We understand and share your concerns regarding the past week’s events, and we are here to stand alongside you as a business partner, neighbour and friend.
It is important for us as a business to be fluid and to adjust our offering to suit your needs. As a collective group of 34 stores countrywide we are united in offering a ‘no contact policy’. This means that there will be no contact from staff to staff and staff to customers.
Our collective culture to shake hands and in some cases embrace one another will be placed on hold during this time as we adapt to our new normal and practise safe interaction.
Sanitisers have been placed at store entrances and all staff are requested to sanitise before entering the shop. We also encourage regular hand washing, regular cleaning of keyboards and operational equipment that has frequent human contact. Paintsmiths are also ensuring that our products on the shelves and in receiving are sanitised to reduce risk.
We also encourage all our patrons to make use of our ‘No-contact ordering system’ by placing orders telephonically. Delivery methods are available for individuals that prefer to not leave their homes, and where requested Paintsmiths will even come to you!
For Paintsmiths, it is business as usual, ensuring you receive your paint requirements for your building project and home renovation.
We remain committed to visiting our Architectural clients as well as visiting sites and contractors where necessary to ensure continued project progress, however for those who prefer, we are equally happy to Skype or FaceTime to understand your needs if this is your preferred mode of contact during this period.
Our consultant team at Paintsmiths, and all Paintsmiths stores are observing strict health and hygiene practises as well as respecting distance and personal space to remain in good health.
We will continue to observe the situation and will update you regularly.
Yours in Paint, Paintsmiths
Editorial Contact:
ELNA WESSELS
Email address: elna@paintsmiths.co.za,
Mobile number: 0653962906
